Available services

Help for parents

Do you have questions on family life or are you looking for advice as a parent? Here you will find offers of assistance in Frankfurt

The educational counseling centers in Frankfurt help parents and children with topics concerning education and family. The counseling services are available in German and ten other languages. In the online overview, you can see which language is offered in which district.

The "Nummer gegen Kummer" (number against sorrow) for parents can be reached free of charge at 0800 – 111 0550, Monday to Friday from 9 am to 5 pm and Tuesdays and Thursdays from 5 pm to 7 pm.

Caritasverband Frankfurt offers a counseling service for parents and teenagers. The association provides support on questions concerning the upbringing and development of children. Depending on the location, advise can be offered in German, English, Italian, Spanish and Polish. Counseling is offered at 069 - 298 263 01 and online.

You can reach the Haus der Volksarbeit’s counseling center for parents, children and young people free of charge at 069 - 150 1125, Monday to Friday from 9 am to 5 pm. The association also offers counseling via an online chat and e-mail.

The Frankfurt Child Protection Association advises to parents on challenges with children in everyday life or crises in the family. You can reach the service "Corona-Zeit mit Kind" (Corona time with children) at 0800 - 66 46 969 on weekdays from 10 am to 12 noon and from 2 pm to 5 pm.

The International Family Centre gives interculturally trained educational counseling and provides advice in various languages. You can reach the hotline by phone at 069 - 300 389 990. Monday to Wednesday from 9 am to 5 pm, Thursday from 11 am to 6 pm and Friday from 9 am to 1 pm.

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